GDPR Compliance

Our Commitment to Data Protection

Fitness Centre Canada is committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and applicable Canadian privacy legislation. This page outlines your rights under GDPR and how we process your personal data.

Data Controller

Fitness Centre Canada acts as the data controller for the personal information collected through this website. We determine the purposes and means of processing your personal data.

Contact Information:
Fitness Centre Canada
742 Maple Street
Toronto, ON M5V 2T6
Canada
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit a form or request information, you provide consent for us to process your data for the stated purpose.
• Legitimate Interests: We may process data when necessary for our legitimate business interests, such as improving our services, provided these interests do not override your rights.
• Legal Obligation: We may process data when required to comply with applicable laws.

Your Rights Under GDPR

If you are a resident of the European Economic Area, you have the following data protection rights:

• Right of Access: You have the right to request copies of your personal data held by us.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

Data Categories We Process

We collect and process the following categories of personal data:

• Identity data: Name
• Contact data: Email address
• Technical data: IP address, browser type, device information
• Usage data: Information about how you use our website
• Preference data: Service interests and inquiry details

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Inquiry data is typically retained for up to 24 months unless you request deletion sooner. Analytics data is retained in aggregated, anonymized form.

International Transfers

Your information may be transferred to and maintained on servers located outside of your province, country, or governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for any such transfers.

Automated Decision Making

We do not use automated decision-making processes, including profiling, that produce legal effects or similarly significantly affect you.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at the email address provided above. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this is the data protection authority in your country of residence.

Updates to This Information

We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.